Meteen naar de inhoud

General Terms and Conditions

Algemene voorwaarden over de aanmelding, reservering, betaling en annulering van ceremonies, workshops, trajecten, opleidingen en holistische coaching bij HOLY shit.

General Terms and Conditions

Article 1: Definitions

The following definitions are used in these general terms and conditions:

  1. 1. HOLY shit.: HOLY shit. is located at Poststraat 15 in Amstenrade, registered under Chamber of Commerce number 58207015;
  2. Participant: buyer of services offered by HOLY shit.;
  3. Event: a service of HOLY shit. which is purchased by a participant;
  4. Facilitator: executive person of the event mentioned in paragraph 3.


Article 2: Applicability

  1. These general terms and conditions apply to all services, offers and agreements between participant and HOLY shit. with the exclusion of any additional terms and conditions;
  2. The possible inapplicability of (a part of) a provision of these general terms and conditions does not change the applicability of the remaining terms and conditions.


Article 3: Registrations

  1. The registration for the services offered by HOLY shit. is done through a (down)payment on the website ( or through the registration form provided by HOLY shit.;
  2. If the participant is under 18 years of age, a legally represented person must also complete the registration form;
  3. The agreement is established after making a (down)payment or completing and signing the intake form. In doing so, the participant enters into an obligation of payment;
  4. Upon receipt of a payment or deposit, the registration is provisional. The participant will be informed of this by means of an electronic or written confirmation. The registration becomes final when:
    1. there are sufficient registrations. Whether there are sufficient registrations is at the discretion of HOLY shit.;
    2. there are sufficient registrations. Whether there are sufficient registrations is at the discretion of HOLY shit.;
    3. the participant has been found able to partake in the event both mentally and physically. In the case of events where this does not apply, registration becomes permanent after payment. Bij evenementen waarbij dit niet van toepassing is, wordt de inschrijving direct definitief na betaling.
  5. HOLY shit. reserves the right to change the location after registration.
  6. Alle genoemde bedragen op de website zijn voor particulieren en inclusief btw. In geval van zakelijke kosten zijn de bedragen exclusief btw;
  7. HOLY shit. maakt onderscheid tussen zakelijke en particuliere diensten. De Jaaropleiding tot Ceremonieleider, het Retraitefestival en enkele andere diensten voor facilitators vallen onder zakelijke producten en zijn te herkennen aan een prijsvermelding exclusief btw. Over zakelijke diensten behoeft HOLY shit. geen verantwoording af te leggen over gemaakte kosten bij annulering door de deelnemer om welke reden dan ook. Ondertekende overeenkomsten van aanvullende voorwaarden zijn hierin bindend.


Article 4: Cancellation and modification

  1. Cancellation of a registration must be done by mail;
  2. Voor annuleren van evenementen geldt: bij annulering binnen 14 dagen voor aanvang van het evenement wordt 100% van het totale factuurbedrag in rekening gebracht, tenzij nadrukkelijk anders vermeld in aanvullende voorwaarden;


Article 5: Execution

  1. HOLY shit. makes every effort to execute the given events to the best of its knowledge and ability. The agreement made with HOLY shit. leads to an obligation of effort, not an obligation of result;
  2. If HOLY shit. is unable to fulfill its best efforts obligation due to circumstances, which were not known at the time the agreement was made, HOLY shit. will be entitled to modify the agreement in order to make fulfillment possible;
  3. HOLY shit. shall be entitled to suspend fulfillment of its obligations if as a result of changes in circumstances that could not reasonably have been expected at the time the agreement was made and were beyond its control;
  4. HOLY shit. retains the right to have work performed by third parties;
  5. Indien HOLY shit. door ziekte en/of verhindering niet in de gelegenheid is het evenement te verzorgen zal HOLY shit. vervanging regelen. Indien vervanging niet mogelijk is, zal de deelnemer hier zo spoedig mogelijk op de hoogte van worden gebracht. HOLY shit. vergoedt geen gemaakte kosten als gevolg van annulering of uitval. Wel behoudt de deelnemer recht op een inhaalmoment of volledige restitutie;
  6. For reasons of quality improvement and/or reprogramming, HOLY shit. reserves the right to make intermediate changes to programs.


Article 6: Participant's obligations

  1. The participant is obliged to provide all information requested by HOLY shit. and to fill out all forms correctly, completely and truthfully;
  2. The participant is obliged to behave as a good participant. That is, they will make every effort to follow the instructions of HOLY shit. to the best of their knowledge and ability and to respect other participants;
  3. The participant is obliged to treat the information about other participants confidentially so that an atmosphere of openness and trust can be created. Under these conditions there can be exchange of thoughts with each other and an optimal healing process can occur.


Article 7: Own responsibility

  1. The participant takes part at their own responsibility. If a person undergoes a serious illness, psychiatric treatment or other specific complaints, we first ask them to contact HOLY shit. to solve any practical problems and discuss whether participation is possible.


Article 8: Termination of the agreement

  1. Reflection period: fourteen days after the conclusion of an agreement, the participant has the right to denounce the agreement without giving reasons;
  2. The reflection period, as mentioned in paragraph 1, starts from the moment the down payment is received;
  3. If a participant appeals to the dissolution option in paragraph 1, the corresponding payment obligation will lapse by operation of law;
  4. There is no right of dissolution, if the event has started with the consent of the participant, before the reflection period from paragraph 1 has expired.


Article 9: Payment and consequences of late payment

  1. Upon receipt of the (down) payment, the participant owes the full registration fee to HOLY shit. The amounts are payable on demand by HOLY shit. with the exception of installment payments as mentioned in paragraph 9.4. These are due later;
  2. If the amount due is not paid (on time), HOLY shit. is entitled to suspend its activities or exclude the participant from participation;
  3. Bij niet (tijdige) of onvolledige betaling is de deelnemer in verzuim en is bij gevolge een contractuele rente van 1% per maand over het openstaande bedrag verschuldigd, waarbij een gedeelte van een maand als een volle maand wordt gerekend. Voorts maakt HOLY shit. aanspraak op de vergoeding van de buitengerechtelijke incassokosten ter hoogte van 15% van de hoofdsom met een minimum van € 250,-. Indien de deelnemer een natuurlijk persoon is die niet handelt in de uitoefening van een beroep of bedrijf, dan geldt de Wet Normering Buitengerechtelijke incassokosten;
  4. Betaling in termijnen is mogelijk zoals aangegeven op de website;
  5. If a participant chooses to pay by direct debit, the participant has the right to reverse this automatic booking within thirty days. The wrongful reversal of the payment does not release the participant from their payment obligation.


Article 10: Liability

  1. No rights can be derived from the contents of brochures or texts on the website;
  2. HOLY shit. is not liable for any damages incurred by the participant, unless there is intent or gross negligence on the part of HOLY shit. or the persons engaged by HOLY shit.;
  3. HOLY shit. is not liable for:
    1. damage that has occurred because HOLY shit. has relied on incorrect and/or incomplete information provided by the participant;
    2. damage that has occurred because of behavior and actions of the participant, such as not following instructions;
    3. loss, damage or theft of objects belonging to the participant;
    4. indirect damage, such as consequential damage, loss of profit, invested working hours and damage due to business stagnation;
  4. Any liability of HOLY shit. is explicitly limited to the amount paid out in the case in question under the (professional) liability insurance(s) taken out by HOLY shit;
  5. If for whatever reason no payment is made under an insurance policy, any liability of HOLY shit. will be limited to a maximum amount of the registration fee for an event per incident caused by damage, whereby a successive series of incidents will be considered as one incident;
  6. Third parties engaged by HOLY shit. may also derive their rights from the limitations of liability included in this article. These third parties may appeal directly to these limitations of liability.


Article 11: Complaint procedure

  1. If it occurs that a participant is not happy with the services provided at an event, a fellow participant or facilitator, the participant may lodge a complaint with HOLY shit. trough info@holyshit.nlComplaints are handled confidentially and taken seriously. HOLY shit. will provide the most optimal solution.


Article 12: Intellectual Property

  1. HOLY shit. retains the rights and authorities it is entitled to under the Copyright Act;
  2. All documents provided by HOLY shit. to the participant or generally published documents are exclusively intended to be used by the participant and may not be reproduced, made public or brought to the knowledge of third parties without prior permission from HOLY shit.;
  3. Making sound recordings, photographs or image recordings during events by HOLY shit. is not permitted.
  4. Making sound recordings, photographs or image recordings during events by HOLY shit. is only allowed with the consent of the participant.


Article 13: E-learning

  1. For the purpose of various events, access may be provided to exclusive software and/or visual materials;
  2. The usernames, passwords and/or other identification data provided by HOLY shit. are strictly personal. Sharing said data with third parties is not allowed, unless explicitly agreed otherwise;
  3. The participant is liable for the incorrect, careless and/or unlawful use of data mentioned in paragraph 2.


Article 14: Modification of general terms and conditions

  1. HOLY shit. reserves the right to modify or supplement these general terms and conditions;
  2. The modified terms and conditions will be deemed to have been accepted if the participant has not objected within thirty days after the modified terms and conditions have been sent or made known via the website of HOLY shit. or via electronic messaging.


Article 15: Applicable law

  1. The Dutch law applies to the agreement between HOLY shit. and the participant;
  2. The rights to take notice of disputes between HOLY shit. and the client is the competent court in the district where HOLY shit. is located, unless mandatory legal provisions dictate otherwise.

Last modified: March 1, 2023